Flight Damage & Baggage Policy – Globe Mergers
At Globe Mergers , we know that your luggage and personal belongings are an essential part of your journey. This policy outlines how matters related to baggage damage, delay, or loss are addressed for flight bookings only made through our platform.
1. Passenger Responsibility & Packing Guidelines
Passengers are responsible for complying with airline baggage rules, including size, weight, and prohibited items. Valuable, fragile, or essential items should be carried in cabin baggage whenever possible. Airlines often limit liability for certain items placed in checked luggage.
2. Airline Liability Framework
Responsibility for baggage handling rests with the operating airline. Depending on the route and fare conditions, airline liability may include:
- Damaged baggage – repair, replacement, or compensation as per airline policy.
- Delayed baggage – limited reimbursement for essential items.
- Lost baggage – compensation subject to airline liability limits.
- International regulations – such as the Montreal Convention, where applicable.
3. Common Exclusions
Airlines generally do not accept liability for the following:
- Pre-existing damage or normal wear and tear.
- Fragile, perishable, or high-value items.
- Improperly packed or overfilled baggage.
- Items restricted or prohibited by airline or airport authorities.
4. Before Departure
Clearly label all luggage and remove outdated tags. Retain copies of your flight ticket, boarding pass, and baggage claim tags. These documents are required if you need to file a baggage-related claim.
5. If Baggage Is Damaged, Delayed, or Missing
- Report the issue immediately at the airline’s baggage service counter.
- Request and keep a Property Irregularity Report (PIR).
- Document the issue with photos and retain any receipts.
- Submit your claim within the airline’s specified timeframe.
6. Claim Review & Compensation
All baggage claims are reviewed and assessed directly by the airline. Compensation amounts and timelines depend on the carrier’s policies, ticket conditions, and applicable international regulations.
7. Travel Insurance & Additional Support
If you have purchased travel insurance, claims should be filed directly with the insurance provider using the required documentation. Globe Mergers can offer guidance on the process, but final claim decisions are made by the airline or insurer.
8. Contact for Assistance
For support related to flight baggage issues or claim guidance, please contact us:
Email:
support@globemergers.us
Phone:
Our goal is to provide clear information and reliable assistance so that baggage-related concerns are addressed fairly, efficiently, and with minimal disruption to your travel experience.
