Refund Policy – Globe Mergers
1. Policy Summary
At Globe Mergers , we strive to maintain clarity and fairness when handling refunds. This Refund Policy applies strictly to car rental reservations made through our platform and explains eligibility, processing timelines, and applicable conditions.
2. Applicability
This policy covers only car rental bookings confirmed via our website. Refund eligibility is determined by the rental supplier’s terms, the type of rate selected, and the timing of the cancellation request.
3. Refund Eligibility Criteria
a. Cancellations Requested by the Customer
- Cancellations made within the permitted free-cancellation window may qualify for a full or partial refund.
- Cancellations submitted after the allowed timeframe may incur penalties or be non-refundable.
- Failure to collect the vehicle (no-show) usually results in no refund.
b. Cancellations by the Rental Provider
- If the supplier is unable to honor the reservation, we will assist with a refund or help arrange an alternative rental when possible.
c. Extraordinary Circumstances
- Refunds related to events beyond normal control, such as severe weather, natural disasters, or government restrictions, are subject to the rental provider’s individual policies.
4. Refund Method & Timeline
- Approved refunds are returned to the original payment method.
- Refunds are issued in the name of the original renter only.
- Processing typically takes 5–14 business days, depending on banks or payment gateways.
- Non-refundable service fees, supplier charges, or convenience fees are excluded.
5. Non-Refundable or Limited Refund Rates
- Special promotional, prepaid, or discounted rates may be fully non-refundable.
- Partial refunds may be reduced by cancellation or administrative charges.
- In some cases, rental credit may be offered instead of a monetary refund.
6. Submitting a Refund Request
- Contact our support team via email or the website contact form.
- Provide your reservation number, renter name, and reason for the request.
- We will verify eligibility with the rental supplier.
- Once approved, refunds are processed within the stated timeframe.
7. Items Not Eligible for Refund
- Unused rental days due to late pickup or early return.
- Add-ons, upgrades, or extras once the rental period has begun.
- Reservations not booked directly through our platform.
8. Purpose of This Policy
This Refund Policy is designed to set clear expectations, ensure consistency, and align with rental supplier requirements. It supports transparent booking practices for customers of Globe Mergers .
9. Contact Our Support Team
For questions regarding refunds, cancellations, or booking concerns,
please contact us at:
Email:
support@globemergers.us
Phone:
10. Policy Modifications
This Refund Policy may be updated from time to time without prior notice. Any revisions become effective immediately upon publication. We recommend reviewing this page periodically.
Thank you for choosing Globe Mergers . Our goal is to provide a fair, transparent, and dependable car rental experience.
